Acceptable Use Policy

KIO CRM is a tool to serve your customers well. To protect them, the platforms we connect to, other Clients and KIO, you agree not to use it to:

• send spam or unsolicited bulk messages, or contact people who did not agree to hear from you or who asked you to stop;
• break the rules of WhatsApp Business, Meta, Google, TikTok or LinkedIn — including WhatsApp’s opt-in and template rules and Meta’s policies on messaging and lead ads;
• collect or process data unlawfully, including sensitive data (health, religion, political opinions…) without the legal basis and safeguards the law requires;
• impersonate a person or organisation, or let an AI agent pretend to be a human when asked;
• deceive, harass, discriminate, or promote illegal products, services or content;
• upload malware, try to access other workspaces, probe or overload the Service, or get around its security, permissions or rate limits;
• resell or give access to the Service to third parties without KIO’s written agreement.

If we become aware of such use, we may suspend the features or accounts involved, after contacting you when possible. Report abuse to contact@kolchiinone.com.